Datamaster has been a leading provider of ICT Security and Data Recovery Services over 30 years.
To make an enquiry please contact us on (07) 3371 0915 or email us at enquiry@datamaster.com.au
New: Our ' 2 Factor RDT ' Ver 2.0 has just been released - secure remote access via device token (independent of Active Directory or Cloud service).
By using Data Master's services, Customer hereby agrees to Data Master's Terms of Service (TOS) and Privacy Policy.
Unless otherwise specified, in this TOS and the Privacy Policy, the usage of us, we, our, and ours shall refer to Data Master, a software development company, and all its divisions, subsidiaries, successors, and assigns. The usage of you, your, they, and them shall refer to the Customer of Data Master.
Customer agrees that it shall comply with this TOS. Customer further agrees that it has read Data Master's Privacy Policy and agrees to all the terms and conditions in the Privacy Policy. In this document, the word Agreement, with a capital A, refers to the TOS and the Privacy Policy.
1. General Terms.
In consideration of services provided, Customer
agrees to be bound by the following terms and conditions:
1.1. Customer
agrees to pay, within 7 days of the end of each month, any fees rendered.
1.2. Customer agrees to be bound by our terms and conditions.
1.3.
Customer agrees to a no-refund policy in advance. All fees are non-refundable.
1.4. Non-Payment of services may result in a 14-day notice of termination
of agreement. All payment failures must be cured within 14 days of such notice.
1.5. Data Master is not and shall not be responsible for data integrity for
any accounts that are affected because of Customer's failure to pay for Data
Master's services.
1.6. Customer agrees to pay all GST applicable to your
account.
2. Agreement for Services.
2.1. Data Master will provide,
and Customer will purchase and pay for services (the Services), according
to the service fees agreed upon. Customer acknowledges that the service, and
service fees have been communicated to the Customer, and that Customer is
aware of all applicable charges as per the Agreement.
2.2. In
connection with any Services, if the Customer authorises software amendments,
the Customer will pay Data Master any additional fees as required to cover such
amendments.
3. Payment.
3.1. Establishment and provision of service
is contingent upon receipt of monthly payment from Customer to Data Master.
3.1.1. Customer must pay in full for the Services before Data Master
continues to provide the Services to Customer.
3.1.2. Licence fees will
be charged and are due at the time of the Customer's initial request of the
Services, unless specified that no licence fees are due.
3.2. Payment
is due seven days after the end of each month. 3.2.1 Service may cease on
accounts that reach 14 days past due. Accounts that are not collectable by
Data Master may be turned over to an outside agency for collection. If your
account is turned over for collection, you agree to pay to Data Master a
"Processing and Collection" Fee of $110.00 incl GST.
4. Delinquent
Accounts .
Data Master may temporarily deny service or terminate
this Agreement upon failure of Customer to pay charges when due. Such
termination or denial will not relieve Customer of responsibility for
the payment of all accrued service fees, and any collection fees to
which Data Master may be entitled under this Agreement or under
applicable law.
5. Account Cancellation.
Customers
may voluntarily cancel their account at any time, for any reason
or for no reason, by submitting their intentions in writing
Once a Customer has cancelled their account, no more
charges will be billed. Customer can terminate their account
for any reason or for no reason. However, Customer understands and agrees
that Data Master does not provide pro-rated or any other kinds of refunds
on cancellations. All fees Customer has paid shall be non refundable.
6. Refunds and Disputes.
IMPORTANT NOTICE: EXCEPT AS EXPLICITLY
PROVIDED IN THIS SECTION 6, ALL PAYMENTS TO DATA MASTER ARE NONREFUNDABLE.
All
payments to Data Master are non refundable. This includes any licence or monthly fees,
regardless of usage. All billing disputes must be reported within thirty (30) days of
the time the dispute occurred
7. Customer agrees not to disseminate any intellectual
property provided by Data Master.
8. Data Master reserves the right to discontinue
service to any Customer it deems, in its sole discretion, violates any condition of this Agreement.
9. Customer agrees to defend, indemnify, and hold harmless Data Master, its divisions, agents, subsidiaries, successors, assigns, employees of Data Master against any losses, claims, damages, liabilities, penalties, actions, proceedings or judgments (collectively, Losses) to which an indemnified party may become subject and which Losses arise out of, or relate to this Agreement or Customer's use of the Services, and to reimburse an indemnified party for all legal and other expenses, including reasonable legal fees incurred by such indemnified party in connection with investigating, defending, or settling any Loss whether or not in connection with pending or threatened litigation in which such indemnified party is a party.
10.
DATA MASTER SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR
10.1.
ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES,
PUNITIVE OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS,
LOSS OF REVENUE, LOSS OF USE, OR LOSS OF DATA RESULTING FROM
THE USE OF DATA MASTER'S SERVICES BY CUSTOMER OR ANY THIRD
PARTIES, REGARDLESS OF THE FORM OF ACTION OR THEORY OF
LIABILITY, OR
10.2. ANY LOSS OF DATA RESULTING
FROM DELAYS, NONDELIVERIES OR MISDELIVERIES
11. DATA MASTER
PROVIDES THE SERVICES AND PRODUCTS AS IS, WITHOUT WARRANTY OF ANY
KIND, WHETHER EXPRESS OR IMPLIED. DATA MASTER DISCLAIMS ALL WARRANTIES
OF NON-INFRINGEMENT OF ANY THIRD-PARTY RIGHTS, AND DISCLAIMS ALL IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMER SHALL BE SOLELY RESPONSIBLE FOR THE
SELECTION, USE, AND SUITABILITY OF THE SERVICES AND DATA MASTER SHALL HAVE NO
LIABILITY THEREFOR.
12. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DATA MASTER DISCLAIMS, ALL WARRANTIES, REPRESENTATIONS OR OTHER ENDORSEMENTS, EXPRESS OR IMPLIED, WITH REGARD TO THE USE OF ITS PRODUCTS OR SERVICES, INCLUDING ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE, OR NON-INFRINGEMENT OF ANY THIRD-PARTY RIGHTS.
13. DATA MASTER
DOES NOT ASSUME ANY LIABILITY FOR THE COMPLETENESS, ACCURACY, OR USEFULNESS
OF ITS PRODUCTS OR SERVICES.
14.No Waiver of Rights by Data Master.
Any failure by Data Master to enforce this Agreement in every instance
in which it might apply does not amount to a waiver of any of Data Master's
rights.
15. Notices .
15.1. From Data Master to Customer.
Data Master will notify you by e-mail of any notices that Data Master is
required to provide to you under this Agreement, at the most current e-mail
address you have provided to Data Master.
By entering this Agreement,
you consent to receive notices by e-mail. You are solely responsible for
ensuring that Data Master has your most current e-mail address, and Data
Master shall not be responsible for any lost, misdirected, bounced, forwarded,
or undeliverable e-mail that Data Master sends to the most current e-mail
address you have provided to Data Master.
15.2. From Customer to Data
Master.
Unless otherwise specified in this Agreement, notices to
Data Master shall be sent to the following address:
The Accountant
Data Master Pty Ltd
P.O. BOX 471
TOOWONG 4066
BRISBANE QUEENSLAND
16. Governing Law.
This Agreement shall
be governed by and construed in accordance with the
laws of the State of Queensland , without regard to choice of law or conflicts of law
provisions that would cause the application of the law of another jurisdiction.
17.
Currency.
All monetary amounts to which this Agreement refers shall be in Australian
(AUD) dollars.
18. Goods and Services Tax (GST).
In accordance with Federal
Government Legislation, all fees, charges and costs quoted by Data Master is inclusive of
GST. A Statement/Tax Invoice clearly showing the cost of Service/s and the GST dollar value
paid is provided by email to Customer in each instance where payment has been made to
Data Master by Customer.
19. Entire Agreement.
This Agreement, including
all of its component parts, comprises the entire agreement between you (the Customer)
and Data Master, and supersedes any prior or previous agreements between you and Data
Master with respect to the subject matter of this Agreement; provided, however, that
you agree that you shall be subject to any additional terms and conditions of which
Data Master notifies you from time to time, pursuant to this Agreement.
20.
No Oral Modification of this Agreement.
This Agreement may not be modified
orally.
21. Assignment.
21.1 Customer shall not assign or attempt to
assign its obligations under this Agreement without Data Master's prior and
express written consent to such assignment.
21.2. Data Master may assign
any or all of its rights and obligations under this Agreement at any time
without prior notice to or consent of Customer.
22. Consent to Jurisdiction;
Venue.
Jurisdiction and venue for arbitration or litigation of
any dispute, controversy, or claim arising out of, in connection with,
or in relation to this Agreement, or the breach thereof shall be proper
only in a venue determined Data Master.
23. Choice of Law.
For all purposes, this Agreement shall be deemed to have been made
within the State of Queensland , Australia . This Agreement shall be
governed by the laws of Australia and the laws of the State of Queensland .
24. Force Majeure.
Data Master shall not be liable or deemed
to be in default for any delay or failure in performance under this
Agreement or interruption of service resulting directly or indirectly
from acts of God, civil or military authority, acts of public enemy,
war, terrorism, riots, civil disturbances, insurrections, accidents,
fire, explosions, earthquakes, floods, the elements, strikes, labour
disputes, shortages of suitable parts, materials, labour or
transportation, magnetic interference, interruptions of
electrical power or other utility service, unavailability of any
telecommunications or wireless service or connection to any telecommunications
or wireless service, or any cause beyond the reasonable control of Data Master.
25. Severability of Terms of this Agreement.
In the event that
any portion of this Agreement is held to be unenforceable, the unenforceable
portion shall be construed in accordance with applicable law as nearly as
possible to reflect the original intentions of the parties hereto, and the
remainder of the provisions shall remain in full force and effect.
26.
Limitation of Actions Arising Under this Agreement.
Any cause of
action you may have with respect to Data Master's performance or alleged
non-performance of this Agreement must be commenced within one (1) year
after the claim or cause of action arises or such claim or cause of action
is forever barred.
Copyright © 2021 Data Master Pty Ltd - All Rights Reserved.