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About Us

Datamaster Security has been a leading provider of ICT, Security and Data Recovery Services for more than 25 years.


Contact Us

Phone (07) 3371 0915 or email enquiry@datamaster.com.au

AWARD: 'myCloudSecurity.net' has won the 2011 'Best Security Software Award' given by the prestigious 2011 Queensland iAwards.



1. Introduction.

Data Master Security respects the privacy of every individual who uses its services. This privacy statement provides notice of the standards and terms under which Data Master protects the privacy of information supplied by clients. This privacy statement provides notice of our information collection practices and of the ways in which your information may be used. This policy may change from time to time, so please check back periodically to review this information.

2. Personally Identifiable Information.

Data Master typically receives specific data about its clients only when such information is provided voluntarily, such as when our clients request information, purchase or enrol for services, seek technical support assistance or send us e-mail. Of course, some of these activities require that you give us information, such as when you make a purchase, use a credit card or electronic payment service to pay for Data Master services, make a support request or request certain types of information.

We may collect the following types of information about you. Contact Information, Name, Company Address, Email address, Telephone number, Internet domain name , Financial Information for electronic payments, Credit or debit card information, Cardholder name , Card number, Type of card (e.g., Visa, Mastercard), Expiration date

When you provide personally identifiable information to Data Master it will be used to fulfil your specific request. However, Data Master reserves the right, in its discretion, to send you updates and other important information about our services. Data Master will not sell, trade, or otherwise disclose your personally identifiable information unless we are authorized or legally required to do so, or in the case of imminent physical harm to any person.

3. Non-Personally Identifiable (Generic) Information.

In general, Data Master gathers some generic information in the course of providing its services. Data Master gathers this information for the limited purpose of using that information to develop client applications. Data Master does not combine information collected in this way with any personally identifiable information.

4. Your access to our web site and third party sites.

The Data Master website may contain links to sites that belong to third parties unrelated to Data Master. Data Master cannot protect any information you may disclose at these sites and recommends that you review the privacy policy statements of those sites you visit.

5. Support.

Data Master's Support Service is a key component in enabling us to provide our Customers with the means to communicate directly with Data Master for the purpose of obtaining technical assistance, information or advice about their services with Data Master. Each support submission is logged for the following purposes: 1. to measure the effectiveness of Support in providing support to customers. 2. to improve the quality and effectiveness of Support in providing support to customers. 3. to perform any other internal task related to providing services to customers, provided that performance of the task does not require disclosure of any of the contents of a support submission without the Customer's prior permission. 4. to analyize and resolve problems 5. to compile and update frequently asked questions (FAQ) and entries in our customer support Knowledge Base

6. Exceptions and Limitations.

Notwithstanding the foregoing and in compliance with applicable laws, Data Master (i) cooperates fully with state, local, and federal officials in any investigation relating to any data (including personal or private electronic communications transmitted to Data Master) or purported unlawful activities of any user of Data Master Services, and (ii) takes reasonable measures to protect its proprietary rights. For the limited purposes of accomplishing such cooperation and measures and in compliance with applicable laws, Data Master may be required to disclose personally identifiable information. In addition, Data Master may elect to monitor the areas of communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate Data Master's business; or (iii) to protect the rights or property of Data Master or others.

7. Applicable Laws.

AS A MATERIAL CONDITION OF USING DATA MASTER'S SERVICES, CUSTOMER AND DATA MASTER AGREE THAT THE USE OF THESE SERVICES IS BOUND AND GOVERNED BY THE LAWS OF THE STATE OF QUEENSLAND AND OF AUSTRALIA, REGARDLESS OF WHERE CUSTOMER MAY RESIDE, ACCESS THE INTERNET, OR CONDUCT HIS, HER, OR ITS BUSINESS.

8. Changes in this Privacy Statement.

If we decide to change our privacy policy, we will post those changes in this privacy statement, on our web site, and in other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on our home page.

9. Contact Us .

If you have any questions or suggestions regarding our privacy policy, please contact us at: enquiry@datamaster.com.au.

10. Access to Personally Identifiable Information.

If your personally identifiable information changes, or if you no longer desire our services, you may update it by e-mailing our Customer Support at techsupport@datamaster.com.au.

11. Sharing of Information.

We use other third parties to provide various additional services for you. When you request additional services, we will share certain elements of the information you provide to us as necessary for the third party to provide that service.